Testimonials

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My husband and I were in Vancouver with 3 other couples and we wanted to go to Victoria for the day. The hotel concierge told us about VAN TOP TOURS and we are so glad she did. This tour service is the only tour company you should use. Our tour guide was Nick and he was great. He was professional, full of interesting facts about both Vancouver and Victoria. He was funny and made the trip there and back delightful. This is the only way to tour. I highly recommend this company. The vans are very clean, comfortable and the only way to go if you have at least 6 in your group. One more time, don’t bother with anyone else but VAN TOP TOURS. You will NOT be disappointed. If they had 10 stars, I would give it to this company.

 

Visited September 2016

Sonia

The concierge at the Vancouver Marriott Pinnacle recommended Van Top Tours, as a great way to tour Vancouver with a knowledgeable guide. She was right, as our tour guide Nick Martell knew his city. In Vancouver, we were shown the top tourist sights and received interesting commentary on the history and architecture that brought what we saw to life. On our first day the tour with Nick was the city. The next day Nick took us on the ferry to Victoria and Butchart Gardens and drove us to the city and garden, making the day much easier than it could have been. Again we had an enriching day in comfort.

The van used by Van Top Tours, was spotless and comfortable. Nick was prompt and concerned about providing us with the best experience possible. He truly accomplished that and we remain grateful for his time and effort.

As an aside, Van Top Tours is a Martell family owned business. Nick represented his family well and I strongly recommend the services provided by them.

 

Visited August 2016

Elaine

 

A group of 22 of us from Chicago visited Vancouver on August 13th and 14th. From the time we got of the cruise ship to the time we were dropped in the hotel at the end of the tour, Ruth and Nick took care of us with attention to minute details. They made sure we visited all the sight seeing places, had our breakfast, lunch and dinner at the right places and gave very informative description of all the laces. They made our tour very enloyable. Thank you Ruth and Nick. We carry back beautiful memories of our visit and will surely recommend Vantop tours to all our friends and relatives.

 

Visited August 2016

Mr. Jay

 

Ruth was so nice over the phone. She explained the tour and how we can leave our luggage locked in the van and be dropped off at the pier to board our cruise. It was very convenient and we were able to make the most out of our limited time in Vancouver. She even left a message on my cell and at the hotel to notify us of a pick up time change. Nick was on time and my friend and I were the only people on the tour which was great. We enjoyed Capilano Suspension Bridge, especially first thing in the morning without the crowds of people. Wish we had more time in at the last stop in Gastown, but we enjoyed the tour!

 

Visited June 2016

Ann

We were pleasantly surprised by the service and quality of the tour. The vans were brand new Mercedes passenger vans. Our guide wore headset w/ mic that broadcast in the van so we could hear every word. We’ve done a LOT of guided tours and haven’t had this quality of travel and communication before.

The tour was fabulous as well. It is a family-run business by Father, mother and son. The father was our guide and I apologize that I don’t remember his name. He was more than accommodating and super knowledgeable about every stop including the Lions Gate Bridge, Cypress Mt. lookout, Horseshoe Bay, Wycliffe Park and the Sea to Sky Gondola.

If you are looking to get out of Vancouver and see the mountains, wildlife and breathe the fresh-mountain air, this is the way to go!!!

 

Visited April 2016

Ellen S

My wife and I elected to take a 4 hour city tour with Vantoptours based on our hotels’ recommendation; we were not disappointed. A family run operation with a clean well appointed van with a most engaging driver/tour director/owner, Nick. Nick provided good insight into the city as well showing its’ highlights and neighborhoods. The tour was much more personal and accommodating than what larger tours can provide…and at the same price! A great value.

 

Visited April 2016

TripAvisor

Hi Ruth,

Thank you for providing transportation last week when we were in Vancouver.

 

Thanks again for helping us enjoy Vancouver.  Nick was an exceptional guide and we wish him the best.  We will definitely recommend your

 

company to friends and use you on any future trips to Vancouver.

 

Thanks again.

 

August 5, 2015

 

Naomi Finkel

Hi Ruth,
What a wonderful way to end our vacation! Vancouver is
such a beautiful place and to be taken around the city and to
visit Stanley Park and the suspension bridge by your son Nick
was the topper. There were 8 of us elder folks and Nick was
just so gracious and respectful. We would highly
recommend your tour company and Nick. You did a great job
of raising such a wonderful young man.

June 8, 2015

Jim Stout

Hi Ruth,

Just to let you know how fantastic you were in our custom two person Vancouver City Tour last Sunday 2/8/15. We saw the perfect sights and landmarks in the right amount of time. You were great about quickly adjusting to our needs and making this tour so interesting, informative, and succinct. We highly recommend Ruth and her associates to make your tour the BEST!

Thanks,

 

Mark Johnson

Recently you assisted me at the Vancouver Pinnacle.  You may recall that I was with a group of 8 and 7 of them left early morning August 14 and I did not need to be at the airport until 2PM that day.

You set up a tour with Vancouver Toptours, specifically with Ruth Martell so that I could get to see North Vancouver.

I wanted to let you know that this exceeded my expectations.  Ruth was prompt, professional, knowledgeable, accommodating, etc.  I got the opportunity to visit Capilano and Grouse Mountain, etc.

I would highly recommend that you utilize Vancouver TopTours again.

You really exceeded my request and did a great job.  I will be following up with Marriott on your assistance to commend you as well.

Verinda,

A quick thank you for such a wonderful time in your beautiful city. The hotel was very nice and we all enjoyed both tours very much.We appreciate all your information and being just our group with you certainly made out trip more personal. We had a much more leisurely, wonderful time than if we had been on a big tour bus. I will certainly keep your card and recommend you to anyone going to Vancouver.

Sincerely,

Mary Bennett

Hi Dear Ruth, Remember us? The NY Honeymooners……? We were just looking at our pictures and saw pics of you and have very fond memories… especially of that risky bridge tour : ) FUN!!! We are back in NY safe and sound and getting back to reality slowly but surely. Hope all is well with you and your family. We had so much fun touring with you and it was an amazing time. Stay in touch and have a blessed day.

Love&prayers from Barbara & Wayne Wiegmann

This to thank you for the excellent tour you provided us last Saturday. In spite of the rain, all of us enjoyed the tour, your commentary, your hospitality, and finally, your recommendation for lunch. You are a fine guide and we were fortunate to have found you.

Our regards,

Ed & Linda Parazynski + Jim & Stephanie Wallace

To Whom It May Concern:

Our first time in Vancouver / Victoria. We had a wonderful experience / tour in both places.

This was due to the excellent service and tour provided by your representatives, Raphie and Ruth respectively.

Both were wonderful, and knowledgable tour guides. Their manner of informing and directing were, by far, the best

we have experienced in the numerous vacations.

Wonderful people, Raphie and Ruth. You are very fortunate having them represtenting your company / services.

Raphie was our guide on June 2nd,  Ruth on June 3rd.

Ciao /  Thanks:

Silvio Valeriote and friends.

HELLO from downunder,,,thanks ruth for such a great tour of vancouver, we saw so much thanks to you best wishes from

toby&elsa

Olá Salvador,

O principal motivo desse e-mail é agradecer o profissionalismo, a paciência e a atenção
com que fomos tratados. Durante esses dias passados em Vancouver aprendemos muito
com os seus esclarecimentos e sabedoria!
Depois de uma viagem cansativa e estressante foi reconfortante chegar em casa e encontrar
tudo em paz.
Esperamos que por aí tudo esteja bem.

Nosso abraço,

Antônio e Sandra

Hello Mrs. Martell,

I’m sure you will not remember us.  Last September you took us on a tour around Vancouver.  My partner and I are the ones the used to live in the Bay Area and now living in Palm Springs.

I know this rather late to thank you for all you have done.  I suddenly found your business card as I thought I had lost it coming back home from the trip.

We gave your business card to our travel agent and recommend to her to use your business as we were totally satisfied with your services.  She will keep you in mind for her clients that wants to go to Vancouver.

Thanks again!

Sincerely yours,

Dwayne West & Ted Downing

Dear Salvador

Hello from south pole- Julie/All World Travel!

Just would like to say thank you very much for you professional guide to Suspension Bridge!

It was the highlight of my trip to North America! It will stay in my memory forever!

All the best for your business and personal health!

Hopefully I can see you again in near future!

Kind Regards

Julie Lu All World Travel Pty Ltd

Greetings:

My wife and I took your tour to Whistler. Our guide was Ruth Martell and we were extremely impressed with the her performance on the tour. She obviously enjoys what she is doing and it shows in her performance.

Jim Durrett Houston, TX

Hi Ruth,

I just wanted to say Thank you to you, your team and Salvador for the most amazing tours that my Parents experienced.  They arrived back into Toronto yesterday (Thurs July 28) and they can not say enough about the time they had.  All my worries that they would enjoy their time and that I picked the right tour operator to provide them with a great Vancouver experience went out the window right after their tour of Vancouver on Sat July 23.  The icing was the Whistler trip this past Wednesday, my Dad can only rave about the day.

I would like to personally thank Salvador for making them at ease and giving them an adventure that they only dreamed of.  I have a small travel blog that I add my little adventures in travel and will be adding your company’s info on it and a few pictures that my parents have taken. Simpletravelmyway.blogspot.com

Regards,

Ana

Prezado Salvador,

Minha esposa Maria Cecília e eu desejamos agradecer sua atenção e despreendimento em atender à um casal de brasileiros em viagem de férias, passando uns dias em Vancouver.

Mas, em todo o caso, fomos explêndidamente recompensados pelo passeio e pela sua generosidade.

Para agradecer sua atenção, enviei mensagem à CVC, praticamente a maior empresa de turismo do Brasil, elogiando o seu trabalho, a sua empresa, como o melhor atendimento para brasileiros que queiram visitar Vancouver. Acrescentei que fala muito bem o português, que entende nossa mentalidade e que foi indicado pelo Escritório de Turismo Oficial de Vancouver.

Maria Cecília e Leonidas

Ruth,

here is our friend (an eagle) thinking, shall I fly now or later… shall I let those three beings below me get a really good shot or just bake in the hot Vancouver sun?
Either way, a good time had by all.
Be well and have a great season.

Michael

Hello,

I would like to thank Salvador for taking care of our passengers last week. This was a difficult group and we appreciated your help very much. Thanks!

Best regards,

Massimiliano Barletta

Hi, Ruth and Sal:

I got a great feedback from Mr.& Mrs. Silverman the other day. They were so pleased with your services.

Shino Sugawara-Manuel Reception / Concierge

Dear Salvador and Ruth,

Bette and I want to thank for the time we had together with you both.  It was a very special part of our visit to get to  spend time with you.  Today we are traveling to Seattle and then on home tomorrow.

Thank you bringing us  both the  forgotten book and the information on kopan monastery.  I will  be looking  in to that further and  be back  in touch after I  have.

Namatase,

Mike and Bette

Hi Ruth,

We really enjoyed our Vancouver overview tour with you on June 15th. You are an excellent guide! We let the people at the desk at L’Hermitage know what a great job you did. We also passed along your information to the travel agent who booked our trip (so maybe that will generate some future business for you).

I (Gail) will forever have fond memories of that amazing chocolate croissant from the bakery in the Granville Island Market.

We had our “Japadog” for lunch. Turns out that they had just opened a small store front around the corner from the L’Hermitage. It was “interesting” Not bad, but not great. There was a line, so others must really like it. Since we are from the Chicago area (famous for “Chicago Dogs”) I think we are a little spoiled.

We also ate dinner at the place you recommended, “Il Nido” and thought it was delicious.

Thank you for your recommendations and for the wonderful introduction to Vancouver. We can’t wait to come back again for a longer stay.

Warm regards.

Gail & Steve Lee

Hola Salvador:

Muchas gracias por tus atenciones allá en Vancouver.

Si puedes, envíame por favor la música del Brasil que nos hizo tan grato el paseo por la ciudad.

Saludos.

Atentamente

Lic. Fernando Ontiveros, Nevares Superintendente de Relaciones Industriales

Hi Ruth,

Good afternoon, I hope you are well. Don & I wanted to both thank you for your tour guide on Saturday just gone. We both felt you were very professional as well as being a great tour guide. We will definitely use your Company again when we travel to Canada in the future, and will recommend you highly to our friends and family looking to travel to Vancouver. Don also asked me to apologise to you that he forgot to tip you at the conclusion of the tour. We are not used to tipping in Australia and so do forget sometimes. Enjoy the rest of your week, best wishes and cheers for now.

Kindest regards, Don & Kim Schultz

Salvador & Ruth:
Muchas gracias por sus atenciones y esmerado servicio brindado a nuestra familia durante nuestra estadia en
Vancouver.
Estamos muy felices de haberles conocido y haber disfrutado de su hospitalidad.
Fue una experiencia muy buena nuestra estadia en Vancouver y el crucero en Alaska.
Si alguna vez visitan PR por favor nos lo dejan saber.

Gracias, Familias: Corales Pagan - Corales Rivera

Hello Ruth, I just wanted to send a message to show my added appreciation for you your wonderful private tour of Vancouver.  You know when to stop and when to just slow down and view the view, but if we wanted to do something you were more than helpful and the restaurant you recommended for lunch was great and finally you were the perfect hostess who made our 2 days in Vancouver the BEST!!!!

Please feel free to use our name in your recommendations.

Delano Hill, Mount Olive, NC Dr. Hervy Kornegay, MD, Calypso, NC Eva Hill Deborah Kornegay

Hi Ruth:

What a special person you are.  I thank you so very much for contacting
me and arranging for the shipment of my camera.
Should the opportunity present itself, I will share this story with
anyone who tells me they are going to Vancouver, BC and be sure to
recommend they use VANTOPTOURS.

Should I return to Vancouver in the future, my wife Betty and I would
welcome the opportunity to take you to dinner.

Sincerely,

Pat

Buenos dias

Ya estamos en casa. Paso este e-mail para agradecerte mucho tu hospitalidad, y que nos atendieras tan bien

Esperamos que tengamos una relacion comercial fructifera

Muchas gracias y hasta pronto

Un abrazo

Carme/Viatges Campulie

Hi Salvador,

We appreciate working with you & Ruth.  Thank you again for the booking!  Please do not hesitate to contact us if we can be of assistance in the future as it is our pleasure to help out.

Take care,

Lila Blair, Tour & Travel Sales Manager Grouse Mountain Resorts, The Peak of Vancouver

Hi Salvador, It was quite a pleasure working with Canada West, and the group event ran quite smoothly. Your organization of the group was fantastic, and made things quite easy for our team. Thank you again for your business, we certainly look forward to working with you more in the future. Sincerely,

Dave Hord, Outdoor Adventures Whistler

On Sunday, July 15th we were picked up by your Mr. Salvador Martell at the dock of the Celebrity Infinity after our cruise to Alaska. My wife, inadvertenly, left her purse on the bus and you can well imagine her severe distress. Mr. Martell found the purse in his vehicle and very courteously and promptly returned the purse to our Hotel. People like Mr. Martell are to be commended for his honesty and integrity. You should be proud of having this caliber of employee. Sincerely,

Frank Richardson Managua, Nicaragua

Ruth… I just wanted to send a note and thank you for the extra effort you demonstrated Sunday by driving all the way back to the hotel to deliver my camera lens case.  That was certainly very nice of you.  I would not have missed it until we went to pack for the airport Monday morning.  It would have created a big hassle for me to carry the camera back to Iowa.  Thank you so much.

The tour Sunday was great and certainly met our needs to see your beautiful city and get dropped right at our hotel.  I will certainly recommend you to anyone I know going your way and hopefully we will see you in a few years when we return to Alaska.  Our tour experience with you was just another of a string of wonderful experiences on our trip.

Good luck to you and your family!

Rich, Quality Manager, Ethylene, Co-Products & Derivatives

Hola ..Salvador, soy amiga de Gonzalo Galindo y Mike Rdz . Gonzalo me recomendo mucho su trato y puntualidad.

Veronica Scott de Gonzalez